Facilities & Guest Services at Grand Ion Delemen
Grand Ion Delemen Hotel provides a wide selection of leisure and convenience facilities for staying guests. Features include an indoor heated swimming pool, a children's pool, a 24-hour fitness center, a games room with billiards and table tennis, private karaoke suites, an on-site convenience store, and comprehensive event venues.
24-Hour Reception and Guest Support
The front desk operates 24 hours daily to assist arriving and departing guests with check-in procedures, luggage storage, safety deposit boxes, and general inquiries. Reception staff members speak English, Mandarin, and Malay. Guest services include daily room housekeeping, dry cleaning, laundry options, shuttle transfers, and assistance with local area tours.
Heated Swimming Pool & Kids' Pool
Indoor heated pool and separate kids' paddling pool providing all-weather swimming. Note that Block 7 pool is closed for maintenance from 1 July 2026.
Kembali Kitchen Restaurant
Full-service restaurant serving local, Asian, Western, and halal buffet choices and a la carte menus with mountain rainforest views.
Indoor Games & Karaoke Rooms
On-site recreational entertainment area featuring pool tables, foosball, table tennis, and private karaoke rooms for group relaxation and fun.
Comprehensive Property Amenities
Guests enjoy complimentary Wi-Fi across all guest units and shared public spaces. Property security is maintained through 24-hour security personnel and CCTV coverage in public areas. On-site conveniences include a convenience store, safety deposit boxes, an outdoor garden, wheelchair accessibility, and on-site car parking for visiting drivers.
| Category | Facilities |
|---|---|
| Activities & Relaxation | Fitness center · Game room · Garden · Gym/fitness · Hiking · Karaoke · Public bath · Tours |
| Dining & Drinks | A la carte in restaurant · Asian breakfast · Breakfast (buffet) · Breakfast (continental) · Breakfast service · Buffet in restaurant · Coffee shop · Halal breakfast · International cuisine in restaurant · Poolside bar · Restaurant (halal) · Restaurants · Room service · Western cuisine in restaurant |
| Services & Conveniences | Business facilities · Concierge · Contactless check-in/out · Convenience store · Daily housekeeping · Dry cleaning · Elevator · Indoor venue for special events · Invoice provided · Ironing service · Laundry service · Luggage storage · Meeting/banquet facilities · Meetings · Safety deposit boxes · Smoke-free property · Smoking area |
| In All Rooms | Air conditioning · Non-smoking · Shower · Toiletries · Window |
| For Kids | Family/child friendly · Family room · Playground · Swimming pool (kids) |
| Accessibility | Wheelchair accessible |
| Getting Around | Car park (on-site) · Shuttle service · Taxi service |
| Internet | Free Wi-Fi in all rooms · Wi-Fi in public areas |
| Access & Security | CCTV in common areas · CCTV outside property · Check-in (24-hour) · Fire extinguisher · Front desk (24-hour) · Non-smoking rooms · Security (24-hour) · Smoke alarms |
| Languages Spoken | English · Chinese (Mandarin) · Malay |
Facilities as listed on Agoda; some may carry a charge or need booking in advance.